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The Call Details


An emergency operator receives a desperate call from a kidnapped teen, and races to locate the young victim while facing a terrifying killer from her own past in this thriller from director Brad Anderson (Brad Anderson, Brad Anderson). Jordan Turner (Halle Berry) is a 911 operator in the Hive -- the bustling Los Angeles headquarters for emergency operators. Her job is extraordinarily stressful, though the camaraderie she shares with co-workers Flora (Denise Dowse) and Marco (José Zúñiga) helps Jordan to stay sharp and focused during those long nights on the phone. The veteran operator experiences a debilitating bout of self-doubt, however, after making a thoughtless mistake that results in the brutal murder of a young girl at the hands of a sadistic prowler. Six months later, Jordan is taking a group of young trainees on a tour of the Hive when an inexperienced operator receives a frantic call from Casey (Abigail Breslin), a terrified teen who is locked in the trunk of a speeding car after being abducted in a parking lot. Unfortunately, Casey is calling from a disposable phone with no chip, making it impossible for the operator to trace the call. Instinctively taking over the situation, Jordan does her best to calm Casey so that she can provide clues that will help authorities, including Jordan's police-officer boyfriend Paul (Morris Chestnut), identify the car and rescue the frightened abductee. With each passing minute the danger grows, and the hope for a happy outcome fades. Meanwhile, when the kidnapper (Michael Eklund) finds Casey's hidden phone, an ominous exchange with Jordan leaves her convinced that he's the same man who killed the other young girl six months prior. Horrified to discover just what's at stake should she fail to save Casey, the haunted operator takes the situation into her own hands, only to realize she may have unwittingly become the killer's next victim. ~ Jason Buchanan, Rovi

  • Release date:March 15, 2013


Halle Berry
as Jordan Turner
Abigail Breslin
as Casey Welson
Morris Chestnut
as Officer Paul Phillips
Michael Eklund
as Michael Foster
David Otunga
as Officer Jake Devans
Michael Imperioli
as Alan Denado
Justina Machado
as Rachel
José Zuñiga
as Marco
Roma Maffia
as Maddy
Denise Dowse
as Flora
Jenna Lamia
as Brooke
Tara Platt
as Female Trainee
Sammy Busby
as Officer
Michael Linstroth
as Officer #1
Rakefet Abergel
as Trainee #1
Jay Potter
as Bryan
Steven Williams
as Terrence
Tommy Rosales, Jr.
as Jose


Brad Anderson
Bradley Gallo
Michael A. Helfant
Richard D'Ovidio
Screen Story
Richard D'Ovidio
John Debney
Composer (Music Score)
Franco-Giacomo Carbone
Production Designer
Jeffrey Graup
Executive Producer
Dale Rosenbloom
Executive Producer
Guy J. Louthan
Executive Producer
Magali Guidasci
Costume Designer
Robert Gould
Set Decorator
Lon Bender
Sound/Sound Designer
Sheila Jaffe
Edward Tise
Sound Mixer
Mark Chadwick
Stunts Coordinator
Kanin Howell
Stunts Coordinator
Kris Fenske
Sound Editor
Lauren Mayer-Beug
Visual Effects Supervisor
Marc Fishman
Re-Recording Mixer
Jeff Carson
Music Editor
Dan Tipton
Production Coordinator